Terms and Condition

Select the appropriate button below to go to the terms and conditions document for the type of account you have. The document is in PDF format and may be read online or downloaded to your computer or device. If you have both a consumer and a business account, it’s important to review the documents for both accounts.

If you prefer, you may visit any of our banking centers to request a printed copy. To locate the First Financial banking center nearest you, please use the Locations page.

You may also call us at 800-511-0045 to request that a copy be mailed to you. There is no charge for receiving a printed copy in person or by mail.

NOTICE FOR FIRST FINANCIAL BANK DEPOSIT ACCOUNT HOLDERS:

We’re updating our Funds Availability Policy effective July 1, 2025. Here’s what’s changing:

• The minimum amount available for withdrawal from check deposits with next business day availability will increase from $225 to $275.
• For new accounts and large deposits that are not subject to next-day availability, the minimum amount available for withdrawal on the next business day will increase from $5,525 to $6,725.

If you have questions about these changes, please visit your local banking center or contact our Customer Experience Team at 800-511-0045. Starting July 1, the updated Funds Availability Policy will be available in our Consumer or Business Accounts Terms and Conditions linked above.

REQUEST FOR MORTGAGE INFORMATION | NOTICE OF ERROR:

To request information or submit a notice of error concerning your mortgage loan, please send your request or notice in writing to this address:

First Financial Bank N.A.
Attn: Error Notification/Info Request
P.O. Box 540
Terre Haute, IN 47808

In your letter, please include:

• Your name
• Your mortgage loan account number
• A detailed description of the information you need or the error you believe has occurred.

GOOGLE PLAY DATA DELETION GUIDELINES:

To request data deletion regarding the app First Financial Bank Mobile please send your request or notice to onlinebanking@first-online.com or call 800-511-0045

To request data deletion regarding the app First Financial Bank Business please send your request or notice to treasurymanagement@first-online.com  or call 855-776-0012