Discovering that your identity may have been compromised can be a daunting and distressing experience. However, it’s crucial to act swiftly and decisively to minimize the damage and reclaim control over your identity.
It is also important to note how common it is for scammers to use a fictitious fraud notification to attempt to gather personal information to actually defraud the victim. If you receive an unsolicited phone call, text, or email, remain skeptical. It is possible for scammers to spoof – or change – the phone number that appears on your caller ID to look like a legitimate call. First Financial Bank will never contact you and ask for your personal or account information over the phone or via text message.
If you respond to a fraudulent message and share any information, please contact our Customer Contact center immediately at 800-511-0045.
If you suspect you may be a victim of identity theft, the Federal Trade Commission created these extensive printable checklists with step-by-step instructions to follow.
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