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Terms & Conditions

Select the appropriate button below to go to the terms and conditions document for the type of account you have. The document is in PDF format and may be read online or downloaded to your computer or device. If you have both a consumer and a business account, it’s important to review the documents for both accounts.

If you prefer, you may visit any of our banking centers to request a printed copy. To locate the First Financial banking center nearest you, please use the Locations page.

You may also call us at 800-511-0045 to request that a copy be mailed to you. There is no charge for receiving a printed copy in person or by mail.

REQUEST FOR MORTGAGE INFORMATION | NOTICE OF ERROR:

To request information or submit a notice of error concerning your mortgage loan, please send your request or notice in writing to this address:

First Financial Bank N.A.
Attn: Error Notification/Info Request
P.O. Box 540
Terre Haute, IN 47808

In your letter, please include:

  • Your name
  • Your mortgage loan account number
  • A detailed description of the information you need or the error you believe has occurred.

 

GOOGLE PLAY DATA DELETION GUIDELINES:

To request data deletion regarding the app First Financial Bank Mobile please send your request or notice to onlinebanking@first-online.com or call 800-511-0045

To request data deletion regarding the app First Financial Bank Business please send your request or notice to treasurymanagement@first-online.com  or call 855-776-0012

Website Accessibility 

At First Financial, we're committed to ensuring our digital services are inclusive and accessible for all. That means making our website easy to use for every customer—current or future—regardless of ability.

We actively work to meet widely accepted accessibility standards and are continually improving the online experience for everyone. If you have trouble using our site or have feedback about its accessibility, we’re here to help. You can reach us by calling toll free at 800-511-0045.

While we strive to ensure full accessibility, we cannot guarantee the accessibility of content hosted by third-party providers, including external links or embedded services.